FoodCiti for PartnersTelephonic Orders
Telephonic Orders

Take phone orders in half the time

Speed up phone orders dramatically. Caller ID auto-fills the customer's details, recalls their last order, and lets staff enter items in just a few taps.

Caller ID lookup
Repeat order recall
Quick menu entry
Builds your customer database
-40%Order time
AutoCaller ID lookup
1-tapRepeat orders
Features

Everything you need from telephonic orders

Caller ID lookup, repeat-order recall and quick entry.

Caller ID lookup

When the phone rings, the customer's name, address and order history pop up instantly.

Repeat last order

One tap re-adds their last order — perfect for regulars and quick reorders.

Fast menu entry

A search-as-you-type menu means staff find items in seconds, not minutes.

Address validation

Postcode lookup validates delivery addresses and pre-fills the rest.

Customer database

Every call builds your customer list — perfect for marketing later.

Cash or card

Take card payments over the phone with PCI-compliant tokenisation.

Benefits

Why restaurants love it

The outcomes that matter — measured by our partners.

Cut order time in half

Stop typing in details — let caller ID and repeat-order recall do the work.

Fewer mistakes

Validated addresses, accurate menu codes and a clear receipt for the kitchen.

Build customer loyalty

A growing database of regulars who you can market to directly.

Getting started

Live in days, not weeks

1

Connect your line

We integrate with your existing phone line — no hardware swap needed.

2

Import your menu

Your menu and customer history populate automatically.

3

Answer the next call

When the phone rings, everything you need is already on the screen.

Good to know

Frequently asked questions

No — caller ID works on any landline or VoIP system. We integrate with most popular UK providers.
Yes, with PCI-compliant tokenisation. Card details are never stored on your devices.
Staff create a new customer record in a few taps — and next time they call, you'll already know them.
Phone, online and walk-in orders all land in the same system — one queue, one report.

Stop fumbling phone orders

Caller ID, repeat-order recall and fast entry — free for a month.